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Product Exchanges

Please Note: We Pay Shipping to Exchange for Showroom Purchases to Anywhere in the U.S.

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Online & International Store Orders: Buyer is Responsible for Shipping

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Please be sure to confirm your shipping address or your exchange may be delayed.

If applicable, Include Unit or Apt. # or your exchange may be delayed.

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All Online Exchange Requests *MUST* be accompanied by the 5 digit transaction number on the Thank You Page at original purchase or your exchange will be delayed.

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All Showroom Exchange Requests *MUST* be accompanied by the 5 digit transaction number on the store receipt or the unique Square transaction code at original purchase or your exchange will be delayed.

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Addresses for International Exchanges *MUST* be Verified Prior to Shipment. Please contact us HERE for an International Exchange or your exchange will be delayed.

Thank you!

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Mail to Address:

YAP Exchanges

170 South Spruce Ave, Suite K

South San Francisco, CA 94080 

Step 1: Complete Form

Step 2: Choose Option

Please select the corresponding option for payment. Contact us HERE if your situation is not covered below.

Select Online Sale (Customer Pays Shipping) or Showroom Sale (We Pay Shipping) along with Product to be Exchanged

Thanks! Return Request Processing

Step 3: 

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